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Twitter flags Republican leader’s video as ‘manipulated’ for altering disabled activist’s words

Twitter flagged an inflammatory video by House Republican Whip Steve Scalise on Sunday for altering footage of a conversation between progressive activist Ady Barkan and Joe Biden. The video is now labeled as “manipulated media” in a tweet from Scalise, though remains online.

The inflammatory video pulls in out-of-context quotes from a number of Democrats and activists, but appears to have crossed a line by altering Barkan’s words from a portion of the conversation about policing reform. Barkan, who has ALS, speaks with an assistive eye-tracking device.

“These are not my words. I have lost my ability to speak, but not my agency or my thoughts,” Barkan tweeted in response, adding “…You owe the entire disability community an apology.”

In the video excerpt, taken from a longer conversation about policing and social services, Barkan appears to say “Do we agree that we can redirect some of the funding for police?” In reality, Barkan interrupted Biden during the conversation to ask “Do we agree that we can redirect some of the funding?”

In the video, Barkan’s altered sentence is followed by a dramatic black background stamped with the words “No police. Mob rule. Total chaos. Coming to a town near you?” Those ominous warnings are followed by a logo for Scalise’s reelection campaign.

The addition of the two words, falsely rendered in Barkan’s voice, don’t significantly change the meaning of his question, but the edit still crossed a line. A Twitter spokesperson confirmed that the tweet violated the company’s policy for “synthetic and manipulated media,” though did not specify which part of the video broke the rules.

The synthetic and manipulated media policy states that Twitter “may label Tweets containing synthetic and manipulated media to help people understand their authenticity and to provide additional context.” In the policy, Twitter explains specifically that “new video frames, overdubbed audio” and other edits count as deceptive and significant manipulation.



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Facebook partially documents its content recommendation system

Algorithmic recommendation systems on social media sites like YouTube, Facebook and Twitter, have shouldered much of the blame for the spread of misinformation, propaganda, hate speech, conspiracy theories and other harmful content. Facebook, in particular, has come under fire in recent days for allowing QAnon conspiracy groups to thrive on its platform and for helping militia groups to scale membership. Today, Facebook is attempting to combat claims that its recommendation systems are at any way at fault for how people are exposed to troubling, objectionable, dangerous, misleading, and untruthful content.

The company has, for the first time, made public how its content recommendation guidelines work.

In new documentation available in Facebook’s Help Center and Instagram’s Help Center, the company details how Facebook and Instagram’s algorithms work to filter out content, accounts, Pages, Groups and Events from its recommendations.

Currently, Facebook’s Suggestions may appear as Pages You May Like, “Suggested For You” posts in News Feed, People You May Know, or Groups You Should Join. Instagram’s suggestions are found within Instagram Explore, Accounts You May Like, and IGTV Discover.

The company says Facebook’s existing guidelines have been in place since 2016 under a strategy it references as “remove, reduce, and inform.” This strategy focuses on removing content that violates Facebook’s Community Standards, reducing the spread of problematic content that does not violate its standards, and informing people with additional information so they can choose what to click, read or share, Facebook explains.

The Recommendation Guidelines typically fall under Facebook’s efforts in the “reduce” area, and are designed to maintain a higher standard than Facebook’s Community Standards, because they push users to follow new accounts, groups, Pages and the like.

Facebook, in the new documentation, details five key categories that are not eligible for recommendations. Instagram’s guidelines are similar. However, the documentation offers no deep insight into how Facebook actually chooses how it chooses what to recommend to a given user. That’s a key piece to understanding recommendation technology, and one Facebook intentionally left out.

One obvious category of content that many not be eligible for recommendation includes those that would impede Facebook’s “ability to foster a safe community,” such as content focused on self-harm, suicide, eating disorders, violence, sexually explicit, regulated content like tobacco or drugs, content shared by non-recommendable accounts or entities.

Facebook also claims to not recommend sensitive or low-quality content, content users frequently say they dislike, and content associated with low-quality publishings. These further categories include things like clickbait, deceptive business models, payday loans, products making exaggerated health claims or offering “miracle cures,” content promoting cosmetic procedures, contest, giveaways, engagement bait, unoriginal content stolen from another source, content from websites that get a disproportionate number of clicks from Facebook versus other places on the web, news that doesn’t include transparent information about the authorship or staff.

In addition, Facebook claims it won’t recommend fake or misleading content, like those making claims found false by independent fact checkers, vaccine-related misinformation, and content promoting the use of fraudulent documents.

It says it will also “try” not to recommend accounts or entities that recently violated Community Standards, shared content Facebook tries to not recommend, posts vaccine-related misinformation, has engaged in purchasing “Likes,” has been banned from running ads, posted false information, or are associated with movements tied to violence.

The latter claim, of course, follows recent news that a Kenosha militia Facebook Event remained on the platform after being flagged 455 times after its creation, and had been cleared by 4 moderators as non-violating content. The associated Page had issued a “calls to arms” and hosted comments about people asking what types of weapons to bring. Ultimately, two people were killed and a third was injured at protests in Kenosha, Wisconsin when a 17-year old armed with an AR-15-style rifle broke curfew, crossed state lines, and shot at protestors.

Given Facebook’s track record, it’s worth considering how well Facebook is capable of abiding by its own stated guidelines. Plenty of people have found their way to what should be ineligible content, like conspiracy theories, dangerous health content, COVID-19 misinformation and more by clicking through on suggestions at times when the guidelines failed. QAnon grew through Facebook recommendations, it’s been reported.

It’s also worth noting, there are many gray areas that guidelines like these fail to cover.

Militia groups and conspiracy theories are only a couple examples. Amid the pandemic, U.S. users who disagreed with government guidelines on business closures can easily find themselves pointed towards various “reopen” groups where members don’t just discuss politics, but openly brag about not wearing masks in public or even when required to do so at their workplace. They offer tips on how to get away with not wearing masks, and celebrate their successes with selfies. These groups may not technically break rules by their description alone, but encourage behavior that constitutes a threat to public health.

Meanwhile, even if Facebook doesn’t directly recommend a group, a quick search for a topic will direct you to what would otherwise be ineligible content within Facebook’s recommendation system.

For instance, a quick search for the word “vaccines,” currently suggests a number of groups focused on vaccine injuries, alternative cures, and general anti-vax content. These even outnumber the pro-vax content. At a time when the world’s scientists are trying to develop protection against the novel coronavirus in the form of a vaccine, allowing anti-vaxxers a massive public forum to spread their ideas is just one example of how Facebook is enabling the spread of ideas that may ultimately become a global public health threat.

The more complicated question, however, is where does Facebook draw the line in terms of policing users having these discussions versus favoring an environment that supports free speech? With few government regulations in place, Facebook ultimately gets to make this decision for itself.

Recommendations are only a part of Facebook’s overall engagement system, and one that’s often blamed for directing users to harmful content. But much of the harmful content that users find could be those groups and Pages that show up at top of Facebook search results when users turn to Facebook for general information on a topic. Facebook’s search engine favors engagement and activity — like how many members a group has or how often users post — not how close its content aligns with accepted truths or medical guidelines.

Facebook’s search algorithms aren’t being similarly documented in as much detail.

 

 



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TikTok’s rivals in India struggle to cash in on its ban

For years, India has served as the largest open battleground for Silicon Valley and Chinese firms searching for their next billion users.

With more than 400 million WhatsApp users, India is already the largest market for the Facebook-owned service. The social juggernaut’s big blue app also reaches more than 300 million users in the country.

Google is estimated to reach just as many users in India, with YouTube closely rivaling WhatsApp for the most popular smartphone app in the country.

Several major giants from China, like Alibaba and Tencent (which a decade ago shut doors for most foreign firms), also count India as their largest overseas market. At its peak, Alibaba’s UC Web gave Google’s Chrome a run for its money. And then there is TikTok, which also identified India as its biggest market outside of China.

Though the aggressive arrival of foreign firms in India helped accelerate the growth of the local ecosystem, their capital and expertise also created a level of competition that made it too challenging for most Indian firms to claim a slice of their home market.

New Delhi’s ban on 59 Chinese apps on June 30 on the basis of cybersecurity concerns has changed a lot of this.

Indian apps that rarely made an appearance in the top 20 have now flooded the charts. But are these skyrocketing download figures translating to sustaining users?

An industry executive leaked the download, monthly active users, weekly active users and daily active users figures from one of the top mobile insight firms. In this Extra Crunch report, we take a look at the changes New Delhi’s ban has enacted on the world’s second largest smartphone market.

TikTok copycats

Scores of startups in India, including news aggregator DailyHunt, on-demand video streamer MX Player and advertising giant InMobi Group, have launched their short-video format apps in recent months.



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Facebook tests linking your FB account to your news subscriptions

Facebook is testing out a new feature that could help news publishers create a better experience for paying subscribers on the social network.

The idea is that when Facebook identifies a subscriber from one of its publisher partners, that subscriber will be invited to link their news account to their Facebook account. Once they’re linked, if they encounter a paywalled article on Facebook, they’ll be able to read it without hitting the paywall or having to log-in again.

Facebook also says that when subscribers link their accounts, it will show them more content from that publisher, and that it’s “developing and [plans] to introduce additional subscriber experiences over time.”

The Atlanta Journal-Constitution, The Athletic and the Winnipeg Free Press have already been testing the feature out. Facebook says subscribers who linked their accounts made an average of 111% more article clicks compared to those who weren’t part of the test group, and that those subscribers increased their rate of following a publisher from 34% to 97%.

“Account linking with Facebook has offered a convenient, easy way for The Athletic’s subscribers to access our in-depth storytelling while they are spending time on their favorite social media platform,” said The Athletic’s vice president of product marketing Charlotte Winthrop in a statement. “This enhances the experience for our subscribers, keeping them engaged with The Athletic and up-to-date on their favorite teams, leagues and players.”

Facebook has had a complicated relationship with news publishers, many of whom have gotten burned by the company’s shifting strategy in the past.

When news organizations rely on outside platforms for distribution, one of the big issues is who owns the subscriber. So Facebook’s approach here may be more acceptable to publishers, since it still requires readers to subscribe to a given publication (rather than subscribing through Facebook itself).

The social network’s current news strategy is focused on Facebook News, a separate tab for journalism in the main Facebook app that has only recently begun to expand internationally. The company also offers support for subscriptions in Instant Articles, and s part of its broader efforts to fund journalism, Facebook also launched a Local News Subscription Accelerator.



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Daily Crunch: TikTok’s CEO resigns

Turmoil continues at TikTok, Salesforce lays off 1,000 people and Warby Parker is now valued at $3 billion. This is your Daily Crunch for August 27, 2020.

The big story: TikTok’s CEO resigns

Kevin Mayer, the former Disney executive who joined TikTok as CEO just over 100 days ago, announced yesterday that he’s resigning. While Mayer was likely brought on to reassure U.S. legislators about the app’s Chinese owners, it seems he wasn’t expecting this level of conflict, with President Donald Trump signing an executive order that would ban TikTok in the U.S. unless it’s sold to another company.

“We appreciate that the political dynamics of the last few months have significantly changed what the scope of Kevin’s role would be going forward, and fully respect his decision,” a TikTok spokesperson said in a statement. “We thank him for his time at the company and wish him well.”

As for which company might acquire TikTok, Walmart has confirmed that it’s interested in teaming up with Microsoft to acquire the popular video app.

The tech giants

Salesforce confirms it’s laying off around 1,000 people in spite of monster quarter — Salesforce says it’s “reallocating resources to position the company for continued growth.”

Google Assistant app now uses your searches to make personalized recommendations — Those recommendations could include podcasts, restaurants, recipes and more.

Facebook isn’t happy about Apple’s upcoming ad tracking restrictions — The company says Audience Network revenue could decline by more than 50%.

Startups, funding and venture capital

Warby Parker, valued at $3 billion, raises $245 million in funding — The eyewear startup has launched a telehealth service for New York customers, allowing them to extend an existing glasses or contacts prescription.

Instacart faces lawsuit from DC attorney general over ‘deceptive’ service fees — The suit alleges that Instacart misled customers into thinking the 10% service fee was a tip for the delivery person.

Narrative raises $8.5 million as it launches a new data marketplace — The goal is to make buying data as easy as buying something on Amazon.

Advice and analysis from Extra Crunch

Alexa von Tobel: Eliminating risk is the key to building a startup during an economic downturn — Von Tobel says that one of the most important exercises in forming LearnVest was writing out a business plan.

To reach scale, Juni Learning is building a full-stack edtech experience — The startup’s path to $10 million in annual recurring revenue is inspired by Peloton, not Kumon.

What can growth marketers learn from lean product development? — Andrea Fryrear argues that marketers should begin creating minimum viable campaigns.

(Reminder: Extra Crunch is our subscription membership program, which aims to democratize information about startups. You can sign up here.)

Everything else

A faster, easier, cheaper way of going public — The latest episode of Equity discusses direct listings and SPACs.

Here’s how you can get a second shot at Startup Battlefield — Your second chance comes in the form of two Wild Card entries for the upcoming Battlefield at Disrupt.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 3pm Pacific, you can subscribe here.



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Facebook sues developers who violated terms to collect user data, sell fake ‘likes’

Facebook announced today it’s suing multiple developers in the U.S. and, for the first time, in the U.K., for violations of its policies. In the U.K., both Facebook Inc. and Facebook Ireland are suing MobiBurn, parent company OakSmart Technologies and its founder Fatih Haltas, in the High Court of Justice for failing to comply with Facebook’s audit request, after security researchers flagged the company’s technology for collecting data from Facebook users through its malicious software. Separately, Facebook Inc. and Instagram Inc. sued Nikolay Holper in federal court in San Francisco for operating a fake engagement service.

Facebook has been cracking down on malicious developers following the Cambridge Analytica scandal, which saw the personal data of 87 million Facebook users compromised. Since then, Facebook introduced more protections over how app developers could access data, as well as punitive actions. Earlier this year, Facebook also introduced new Platform Terms and Developer Policies that gave it permission to audit third-party apps by requesting either remote or physical access to developers’ systems, if need be, to ensure compliance.

According to Facebook’s announcement, MobiBurn failed to “fully comply” with Facebook’s audit request, where it was attempting to investigate the company’s use of a malicious Software Development Kit (SDK) to harvest user data.

News of MobiBurn’s activities first circulated in security research circles in late 2019. In November, both Facebook and Twitter announced that the personal data of hundreds of users may have been improperly accessed after they used their social accounts to log in to certain third-party apps that had malicious SDKs installed by MobiBurn and another company, One Audience. Facebook said it had issued cease and desist letters to those companies.

In MobiBurn’s case, it also took enforcement action, disabled its apps and requested its participation in an audit, as its policies now allow for. MobiBurn “failed to fully cooperate,” Facebook says.

MobiBurn, in November, had responded that it didn’t collect, share or monetize data from Facebook. The company hasn’t yet responded to a request for comment today.

Facebook’s lawsuit alleges that MobiBurn paid third-party app developers to install its SDK into their apps. Once installed, MobiBurn collected information from the devices and requested data from Facebook, including the person’s name, time zone, email address and gender, explains Facebook, in its announcement of the lawsuit.

The suit is looking for an injunction against MobiBurn; the ability to audit the company’s systems; an account of the data it accessed, payments made to developers, and payments received; damages and other relief.

Facebook vs MobiBurn by TechCrunch on Scribd

Meanwhile, in the U.S. lawsuit, Facebook is taking on developer Nikolay Holper, who operated a fake engagement service. Facebook alleges Holoper used a network of bots and automation software to “distribute fake likes, comments, views and followers on Instagram.” Several different websites were used to sell the fake engagement service to Instagram users, the suit says.

Complaint and Exhibits-conformed by TechCrunch on Scribd

This is not the first time Facebook has cracked down on fake engagement services. Last year, it filed a U.S. lawsuit to shut down a follower-buying service in New Zealand. Instagram in 2019 also shut down the accounts of 17 fake engagement services that promise more followers to Instagram users.

Facebook had previously shut down the engagement service and formally warned the developer he was in violation, and sent a cease and desist letter.

While Facebook’s attempts to crack down on developers violating its terms of service, users have found other ways to inauthentically grow their follower base. Many Instagram users, for example, participate in “pods” where they systematically coordinate liking and commenting on each others’ posts as a way to game Instagram algorithms.

“Today’s actions are the latest in our efforts to protect people who use our services, hold those who abuse our platform accountable, and advance the state of the law around data misuse and privacy,” said Facebook, in a statement.

 



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Facebook isn’t happy about Apple’s upcoming ad tracking restrictions

Apple’s upcoming operating system iOS 14 (currently in public beta) could have a big impact on publishers who work with Facebook’s  ad network — at least, according to Facebook.

The company published a couple of blog posts yesterday outlining the potential impact of a major privacy change that Apple announced at WWDC — namely, the fact that Apple will explicitly ask users whether they want to opt-in before sharing the IDFA identifier with app developers, who can then use it to target ads.

In response, Facebook said it will not be collecting this data on its own apps, but it suggested that the bigger impact will be on the Facebook Audience Network, which uses Facebook data to target ads on other publishers’ websites and apps.

“Like all ad networks on iOS 14, advertiser ability to accurately target and measure their campaigns on Audience Network will be impacted, and as a result publishers should expect their ability to effectively monetize on Audience Network to decrease,” the company said. “Ultimately, despite our best efforts, Apple’s updates may render Audience Network so ineffective on iOS 14 that it may not make sense to offer it on iOS 14.”

In fact, the company said that in testing, it found that without targeting and personalization, mobile app install campaigns brought in 50% less revenue for publishers, and it warned, “The impact to Audience Network on iOS 14 may be much more.”

To get a sense of how serious this might be, I reached out to a number of companies and investors in the adtech world. Ron Thomas, general manager for analytics at App Annie (which is moving into ad analytics), described this as “an acknowledgement from a top publisher that IDFA is truly gone and attribution in this post IDFA world is changing.”

And Brian Quinn, U.S. president and general manager at mobile ad attribution company AppsFlyer, said Facebook’s announcement is “a clear message to the market.”

“The possibility of losing Facebook Audience Network as a major source of revenue can potentially devastate the smaller publisher and developer communities on a global scale, which in turn would impact users worldwide that value and utilize apps as they navigate through their daily lives,” Quinn told me via email. “The ability to deliver relevant ads to users  – and prove their effectiveness through attribution – is integral for publishers and developers to build sustainable businesses around their apps and deliver quality content that users love.”

He went on to suggest that “it’s possible to give users control over their data and still provide developers transparency through privacy-centric attribution solutions.”

Others have been more skeptical about the way Facebook is framing the news. For example, famed gadget reviewer Walt Mossberg suggested that we’ll be seeing more “griping about this from Facebook and other leaders of the toxic ad tech privacy theft industry,” but he argued that rather than hurting publishers, all the change in iOS does is “give consumers clear choices.”

Similarly, Jason Kint of Digital Content Next (a trade body representing publishers like The New York Times and Condé Nast) scoffed that Facebook is “pretending to be the messenger of what’s good for publishers,” and he suggested that the company is using Audience Network publishers to deflect from its broader data collection practices.

“A majority of Facebook’s data collection happens across other company’s services and feeds the mothership,” Kint tweeted. (At the same time, Kint and his organization have other concerns about Apple’s control over the ecosystem.)

This isn’t the first time in recent weeks that Facebook has criticized Apple. Earlier this month, the company announced support for paid online events but complained that Apple wasn’t waiving its customary 30% fee. In both cases, Facebook’s language has been mild — but in the platitude-filled world of corporate PR, it still feels remarkable for the company to be challenging Apple so openly.

In a statement emailed to reporters, James Currier of venture capital firm NFX suggested that this conflict is a sign that history is repeating itself:

In 2009 at the beginning of the Facebook platform, you could build an app on Facebook, go viral and gain millions of followers. But Facebook slowly shut down all the viral channels and put an ad server in the way, meaning app creators had to pay to get traffic. Facebook extracted what money they could from the app developers. Similarly, at the beginning of the iOS platform, Facebook could be an app on iOS and get millions of users. Now Apple is going to slowly shut off the oxygen in order to take the value for themselves. This is the law of the jungle and the network effect makes it pretty clear who has the power: iOS.

Beyond Facebook, Apple and the publishers in the Audience Network, Eric Franchi of marketing- and media-focused VC MathCapital suggested that the changing landscape around privacy and ad-tracking is creating new opportunities for startups (including his own portfolio companies zeotap and ID5).

“Facebook’s commentary underscores a) how dependent the marketing ecosystem is on a couple of operating systems and platforms and b) the importance of user identification in making digital marketing work,” Franchi wrote. “We think there is opportunity here for new forms of consent-driven identity solutions to step up.”



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Facebook removes ‘Kenosha Guard’ militia account after shooter kills two at protest

Facebook has removed a local self-declared militia’s page and a related event following the events that unfolded last night in Kenosha, Wisconsin.

Two people were killed and another was wounded when a man believed to be 17-year-old Kyle Rittenhouse allegedly began firing on a group protesting the police shooting of Jacob Blake, a Black man shot in the back while walking away from officers and approaching his car. Rittenhouse was arrested Wednesday in Antioch, Illinois and charged with first-degree intentional homicide.

A series of videos from the night depict law enforcement officers at the protest having friendly conversations with a group of men carrying guns, even offering them bottled water and expressing appreciation for their presence. Rittenhouse appears to have been among the armed group at the protest who said they were attending to protect property. How the armed counter-demonstrators organized their presence and what groups they are affiliated with has not yet been reported.

Prior to the night’s events, a Facebook account called Kenosha Guard published an event to gather “armed citizens to protect our lives and property.” According to the Milwaukee Journal Sentinel, a post by the now-removed account attempted to rally “patriots willing to take up arms and defend [our] City tonight from the evil thugs.”

Two different Facebook users reported the Kenosha Guard account last night before the shooting took place, but in both cases Facebook determined the event and account were not in violation of its policies, The Verge reported.

In a statement to TechCrunch, Facebook said that it removed the group, the event page and the suspected shooter’s accounts on Facebook and Instagram. The company did not find a connection between Rittenhouse’s own account and the Kenosha Guard page.

“At this time, we have not found evidence on Facebook that suggests the shooter followed the Kenosha Guard Page or that he was invited on the Event Page they organized,” a Facebook spokesperson said.

“However, the Kenosha Guard Page and their Event Page violated our new policy addressing militia organizations and have been removed on that basis.”

Facebook is currently monitoring its platform for content praising the shooting and plans to remove anything that meets its threshold for inciting serious violence.



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Instagram Guides may soon allow creators to recommended places, products and more

Instagram is working to expand its recently launched “Guides” feature which initially debuted with a specific focus on wellness content. The feature, which launched in May, has allowed select organizations and experts to share resources related to managing your mental health — including things like handling anxiety or grief amid the COVID-19 pandemic, for example. A handful of creators first gained access to the feature, and have since posted their wellness tips on their Instagram profiles in a separate tab, called “Guides.” Now, Instagram is developing tools that will allow creators to build out Guides for other types of tips and recommendations, too — like recommended places or even recommended products.

The larger goal with Guides is to give Instagram users a way to post longer-form content that’s not just a photo or video. Currently, Guides can include photos, galleries and videos sourced from either the creator’s own profile, which is more common, or from other creators. In addition, the Guides include commentary or tips alongside the media.

Instagram Guides

Instagram Guides today (Image Credits: Instagram)

The feature would allow creators to use Instagram as their platform for sharing tips and advice, instead of having that traffic redirected outside of Instagram — like to a blog or other website.

At launch, Instagram head Adam Mosseri said the Guides feature was originally designed with the travel use case in mind, but the company pivoted Guides to focus on wellness because of the COVID-19 pandemic.

Now it appears Instagram will be returning to its original idea of letting creators build Guides for places — and for other things, too.

The changes to Guides were first uncovered by Twitter user and self-described leaker, Alessandro Paluzzi. He tells TechCrunch he found the new features by reverse engineering the Instagram app. But these changes haven’t yet launched to the wider Instagram user base.

Instagram tests new feature

Image Credits: Alessandro Paluzzi, via Twitter

The tests show the company experimenting with a new compose screen, as well. Here, users are presented with all the different ways you can publish to Instagram’s social network. This includes the option to create a new Feed Post, post a Story or Story Highlight, post to IGTV, post to Reels or create a new Guide.

If you choose “Guide” from the list, you’re then presented with a menu that asks you to choose a Guide type. This can be a Places Guide, for recommending favorite places; a Products Guide, for recommending favorite products; or a Posts Guide, which is a more general-purpose format for recommending a series of your favorite Instagram posts.

This feature would allow Guides to easily fit into Instagram influencers’ workflows, as they often make recommendations to followers about where to go, what to purchase and more. Creators could even increase their affiliate network revenue or direct more users to their sponsored posts through the use of Guides, if they chose.

Instagram tests new feature

Image Credits: Alessandro Paluzzi, via Twitter

Instagram confirmed the new features are part of a series of improvements to Guides it’s working on.

“This is part of an early test as we work to improve guides. We’ll have more to share soon,” a spokesperson said. The company declined to say if or when the changes would roll out more broadly, adding it’s still in the early stages and the product could change based on user feedback. Instagram also declined to speak to its long-term plans for the Guides feature.

The changes come shortly after Pinterest began edging its way into Instagram territory. The social pinboarding site recently began testing its own new feature aimed at aggregating content for longer-form storytelling. With Story Pins, Pinterest creators could build out “guides” of their own for topics like recipes, crafts, DIY projects or more. In addition, more users are turning to Facebook rival TikTok for tips, inspiration and other creator content.



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Twitter experiments with adding a ‘Quotes’ count to tweets

Twitter wants to make it easier to see the conversations taking place around a tweet. This May, the company rolled out a change to its user interface that allowed users who clicked on the “Retweets” metric beneath a tweet to view both those Retweets with comments and those without all on one screen. But a new feature may soon make those retweets where discussions are happening even more visible to the end user. Twitter confirmed it’s experimenting with a new “Quotes” count on tweets. This engagement metric would sit alongside the tweet’s existing retweets and likes counts, which today appear beneath the tweet itself.

The feature has already shown up for some subset of Twitter users in recent days, where it has received mixed reviews. Some applauded the addition for helping to separate quotes from standard retweets, while others claimed the placement of the new metric was confusing because they’re used to seeing the Like count on the far right.

The social media news site Social Media Today first reported on the addition, citing social media consultant Matt Navarra’s tweet about the feature as a source.

Twitter confirmed to TechCrunch that what users are seeing now is still considered a test. In addition, the company isn’t yet set on using the word “Quotes” for the new feature, either. It’s also trying out language like “Quote Tweets,” they said.

“A few months ago, we made Retweets with Comments more visible when you tap to see Retweets on a Tweet so everyone could see the entire conversation,” a Twitter spokesperson told TechCrunch. “This is available to everyone. Now, we’re testing making Retweets with Comments accessible directly on the Tweet and new language — Quotes, Quote Tweets — to see if this makes them easier to access and more understandable,” they added.

Breaking out “Quotes” into its own section would make sense, given that referencing the Retweet count as “Retweets and comments” is a bit wordy.

In addition, the feature plays hand-in-hand with another recent change to the Twitter user interface. As of this month, Twitter now lets everyone limit direct replies to tweets, if desired. That means some tweets on the platform won’t be open for public conversations in the traditional sense, where people can respond directly to the poster.

Instead, Twitter users can now choose to limit replies to just the people they follow or only those mentioned in a tweet. However, these tweets with limited replies can still be engaged with in other ways — including by retweeting them or by retweeting the tweet with a comment. That will take the resulting conversation to a different part of Twitter’s network, where it can then be discussed among other users. The only way to truly limit the audience for a tweet is to run a private Twitter account, which few choose to do.

Twitter’s confirmed tests with “Quotes” indicate the feature is moving forward with development.

Before the feature entered public testing, it had been discovered by reverse engineer Jane Manchun Wong, who often finds new features within an app’s code before they go live.

Twitter is always experimenting with interface changes in the hope of enabling better conversations. But fundamentally, its concept of a “online town square” may be at fault for the chaos and unhealthy engagement that can take place on its platform. Its users’ worldviews are too divergent and internet culture itself is too intertwined with trolling to make any social media platform a place for thoughtful discourse.



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Facebook updates Messenger Rooms as Zoom sits at top of the App Store

Messenger Rooms, Facebook’s social Zoom competitor, is today rolling out new features aimed at making Rooms easier to both create and discover, as well as those for further personalizing your Rooms experience. The changes follow Messenger’s recent slight dip from the top of the U.S. App Store charts, where typically it ranks in the top 10. Last week, the app got as low as No. 15, according to data from mobile data and analytics firm App Annie.

The app has since re-entered the top 10. But as virtual school begins in the U.S., it could see usage decline as kids grow more comfortable with alternative solutions, like Zoom and Google Meet, and begin to use them for after-school chats, as well. Already, Meet has climbed to No. 15 as some schools started classes in August, for example. And Zoom is No. 1 on the U.S. App Store.

The new version of Messenger Rooms will now display the Rooms you’ve been invited to up at the top of your Chats tab in your inbox to make them easier to find. It will also make the ability to create a new Room more visible, by placing the option front and center in the Chats tab.

Other changes impact Rooms management. You can now create a Room with a default, suggested or custom activity, set a future start date and customize your audience selection, Facebook says. In addition, the Manage Rooms feature will let you view,  join, edit or later delete the rooms you have created, or invite more people to join an existing Room.

A Share Rooms option will also make it easier to send a notification to a friend to remind them of their invite.

Image Credits: Facebook

On the personalization front, Messenger is beginning to roll out a new way to customize your own Rooms experience. You’ll now be able to decorate the background of the Room with your own photos, in addition to the previously offered options to use 360-degree backgrounds and mood lighting filters.

Not coincidentally, Rooms rival Houseparty recently introduced a new personalization feature of its own: Frames, which are original collections designed by independent artists for use as video chat backgrounds.

Facebook rolled out Messenger Rooms globally this May, with the aim of offering a social video chat experience amid growing popularity for video communications seen during the coronavirus pandemic. The health crisis has led to sharp increases for Messenger competitors, including not only Zoom, which continues to sit at the top of the U.S. App Store, but also social video apps like Houseparty, Fam, Bunch and many others. Gen Z users are also increasingly socializing on non-Facebook properties, including TikTok and even gaming platforms like Roblox and Fortnite. That means Facebook could be losing its grip on the network effects by being tied to Facebook that helped make Messenger a top mobile app.

The company seems to be aware of that potential concern. Earlier this month, it began integrating the chat systems for Instagram and Messenger, to help Messenger retain its top app status.



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Max Schrems on the EU court ruling that could cut Facebook in two

Last month’s ruling by the Court of Justice of the European Union (CJEU), ripping up the EU-US Privacy Shield and sewing doubt over alternative mechanisms, has put a cat among the pigeons of international data transfers.

For Facebook the impact could fall like a cleaving sword as its business is front and center following the so-called Schrems II judgement.

Eponymous privacy campaigner Max Schrems’ underlying complaint targeted the tech giant’s use of a data transfer tool known as Standard Contractual Clauses (SCCs). Thousands of businesses make use of SCCs to carry out EU to US transfers of personal data, sometimes in addition to the now defunct Privacy Shield framework. An earlier ruling by the CJEU — following another Schrems complaint which also drew on the 2013 Snowden disclosures of US government mass surveillance programs — struck down the prior transatlantic ‘Safe Harbor’ arrangement.

SCCs were an existing alternative for businesses to plug the gap then until Privacy Shield came into effect. But the CJEU ruling of no US adequacy with EU privacy standards casts doubt on their continued use for these transfers. Facebook was using SCCs in the Safe Harbor era. Now, in the wake of the CJEU decision, it’s said it’s moving its Privacy Shield transfers to SCCs. So the tech giant has no visible ‘plan B’ if it’s ordered to suspend these data flows too.

In Schrems’ views the only way Facebook will be able to comply with the CJEU ruling is if it splits its infrastructure into two. And while other types of companies — such as cloud storage providers — may already separate data by regions owing to factors like latency or even cost, Facebook’s business simply doesn’t operate like that. It’s designed to draws data to its center.

“Facebook is probably the most [susceptible] to all of this,” says Schrems, discussing the ramifications of the CJEU ruling in an interview with TechCrunch. “For Facebook it’s really, really complicated as a company to comply with any of this.”

“There are parts that are necessary data transfers, and [Facebook] can continue to do that. So basically the message that I sent to an American friend, stuff like that. But that’s only a small percentage,” he continues. “So I think technically the approach they’d have to do is basically split Facebook in two. And then kind of reconnect the necessary data transfers. So you’ve basically federated. A bit like Diaspora was always designed to be; a federated social network where you basically have different parts and what’s necessary is communicated and what’s not necessary is not communicated.”

“They’re not going to do that without heaven and hell moving onto them,” he adds. “I guess — especially for Facebook — that the problem is we kind of have a case where the consequences are so extreme the pushback is obviously as extreme as possible… They know that without fundamentally restructuring the whole system they will never be able to comply with any of this — so they don’t.”

Schrems points to what happened historically with SWIFT financial data exchanges as a comparable scenario — where the fix was to move backups from the US to Switzerland “so only the data that is international and US is actually stored in the US and all the other transfer data is kept in Belgium and Switzerland”. “So you separate your backups and your situations and so on,” he says, adding: “It’s a lot of engineering.”

At this point most of the big tech companies have data centers in Europe. While newer social video sharing app TikTok recently announced plans to establish one Ireland for EU users’ data. But Schrems reckons there’s no easy way for Facebook to unpick all its EU data flows.

We asked Facebook for details on its legal basis for continuing to use SCCs but the company did not engage with questions on the topic. Nor did it respond when we asked for clarity on any ‘plan B’ if it’s ordered to stop using SCCs.

Beyond a massive engineering headache for the company, Schrems doesn’t see huge legal significance in a federated version of Facebook’s service that holds EU users’ data in Europe. But he argues such a split would send an important message about the rule of law.

“The law doesn’t differentiate if the data is processed in Europe or in the US on having to be compliant with it… So I don’t really think we can probably gain much from it. To me it’s more of a general question of companies having to respect the law or just getting away with it, over and over again, without really complying. I don’t think [it would be a gain] for direct compliance — it’s probably more of a big message that you don’t get away with it that would be important to send,” he says.

Can SCCs still be used for US transfers?

In the clash between EU privacy rights and US surveillance law, Europe’s highest court has made it clear it isn’t budging. At the same time, lawyers all over the region are busy grappling with the apparent contradiction of the CJEU finding US surveillance practices fatal to Privacy Shield yet not putting an indelible blocker on SCCs for data transfers over the pond. This other long-standing transfer mechanism — sometimes also referred to as ‘model clauses’ — could have been struck down too but wasn’t. So the court left the door ajar.

Law firms have seized on that to shape strategies for businesses to proceed using SCCs for US data transfers in a way that minimizes their risk — via performing detailed risk assessments and/or applying ‘special measures’, where possible. Given the rich seam of paid advice opportunities opening up it’s not hard to find European lawyers who believe SCCs can be made to work for some data controllers who want to continue (or start) bulk processing EU users’ data in the US.

This advice boils down to handling all of the associated bureaucracy around performing risk assessments over a particular data transfer and whether/how it falls under US surveillance law; for some it may also mean investigating technical and operational solutions, such as whether data could be encrypted in transit and the keys held by a EU entity that’s not subject to US law; and perhaps seeing whether policies can be applied and contractual language beefed up so that a US receiving entity which gets a law enforcement request for data is obliged to take steps to make sure there’s a real legal compulsion underpinning it.

In a public discussion on the topic hosted by the International Association of Privacy Professionals last month, Hogan Lovells partner, Eduardo Ustaran — one of the more bullish voices touting the ongoing value of SCCs for US transfers — made the case for building policy protections into contracts to require a level of push back and interrogation of US government agency requests for data.

“When the court talked about additional safeguards and making up for the lack of protection in the regime of the recipients… they’re talking about precisely that: Having that legal process in place — a contractual obligation — to question that request. And you will probably find that if that is in place only a very, very, very small minority of cases will lead to something that is a true conflict where the prohibition of data really needs to be given,” he argued.

“Even in that case, one needs to question whether that is actually within the parameters of what European law provides. Or outside those parameters. Because, again, what the court didn’t say was that all access to data is unlawful; it’s the one that’s not necessary, it’s disproportionate. So that’s what you need to get at. And that’s what we’re saying. I think there is definitely room for manoeuvre in that contractual document for the parties to that document to agree to what level of scrutiny they’re going to undertake when one of them receives a request.”

In the same discussion, Fieldfisher privacy, security and information partner, Renzo Marchini, suggested some data controllers may be able to determine they do not have any risk of European standards not being met for their particular data transfer.

“For some vanilla transfers there might simply be no risks,” he posited. “They might be outside of FISA [the Foreign Intelligence Surveillance Act] and so on. And you only get to additional safeguards, additional measures if you conclude that you need to do something more — and the court has allowed you to do something more.”

“They haven’t said what that’s got to be,” he added. “I hope the EDPB [European Data Protection Board] will give some certainty here and tell us what those things are.”

The lack of judicial redress linked to US surveillance law is a stickier problem, though. One Marchini accepted can’t be fixed with any amount of contractual spit and polish — and which, for businesses subject to FISA, will carry through as what he couched as “residual risk”.

“That simply goes to the risk assessment that’s carried out beforehand,” he said when pressed on that point. “So if you’re at risk and you can’t fix it technically, operationally, then you’re left with the residual risk that you haven’t fulfilled essential equivalence. There’s no way of avoiding that, I think. You’re not going to fix that gap in US law which the court found either… There’s a lack of judicial redress under FISA 702; you can’t fix it, but you might be able to conclude you’re not at risk under FISA 702.”

In Facebook’s case, there’s no plausible dispute the company falls under US surveillance laws — which means its wiggle room in the face of Schrems II is minimal. And so suddenly the company throwing all its eggs into the SCCs’ basket in the hopes that Europe’s regulators will ignore the CJEU’s instruction to step in looks high risk.

“One of the holdings of the Court of Justice was there is simply no legal redress whatsoever as a foreigner,” notes Schrems, adding: “I’ve had calls with people from industry and they said we know that we actually don’t have a legal basis but we just hope they’re going to be reasonable and not enforce it. Which is basically saying you’re working illegally and you hope the law doesn’t apply to you.”

“We’re now asking different companies and most of them say we don’t really know the legal basis — we’re waiting for guidance,” he adds. “The reality is the vast majority of them is simply now working illegally. Google and Microsoft and even Facebook put out ‘oh we’re still using SCCs because we read the judgement differently’.”

In another example, the IAB Europe suggests in an Q&A on the CJEU ruling that worried advertisers “seek guidance from your lead supervisory authority” — and then immediately suggests DPAs “may give leniency towards data transfers that took place under the Privacy Shield due to the sudden nature of this change in the law”. Although, on SCCs, the ad industry body is more circumspect, writing that compliance is now determined on a case-by-case basis and “will depend on the companies sending and receiving the personal data, the regulator in the target country, and the types of personal data”.

“To be honest I’m not super enthusiastic about data transfers because we have so many other privacy problems there probably are bigger issues. But the reason why I’m really getting more and more excited about this case is it just shows the vast ignorance on any of these decisions,” adds Schrems. “If the Supreme Court of the EU says for the second time you can’t do that and they’re just saying ‘oh I guess the law doesn’t apply to us or is not going to be enforced anyways’.

“With the data transfers you kind of understand why it’s complicated and you can’t change it overnight. Even in the Facebook complaint I filed in 2015 — back then I said you know they should at least have an order where, within a certain time period, they should have to stop the data transfers than say you’ve got to stop it overnight because that’s not going to happen. But they could, theoretically, order them to stop the data transfers within a year, for example. Which would give them enough time to actually comply with it.”

What happens next?

Individual EU regulators have generally been keeping their cards close to their chest since the CJEU ruling. And it remains to be seen what action Facebook’s lead supervisor, the Irish Data Protection Commission (DPC), will take as its next steps vis-a-vis Schrems’ seven-year-old complaint. All eyes are on Dublin.

More than two years since the application of Europe’s General Data Protection Regulation (GDPR), the regulator is no stranger to complaints that it needs to pick up the pace and get on with the job of enforcing major cross-border complaints against tech giants like Facebook. Though its counter argument to such criticism is that building robust cases that will stand up to legal challenge takes time.

In the meanwhile, guidance on the CJEU ruling put out by the EDPB emphasizes that international data transfers via SCC must be assessed on a case by case basis; and, if a data controller intends to keep using SCCs, it must inform the relevant EU supervisory authority — inviting scrutiny of these flows.

Combine that with the CJEU telling EU data protection agencies they have a duty to intervene and stop data transfers to places where they suspect people’s information is at risk and it’s hard to see how regulators can keep sitting on their hands in obvious cases involving FISA-subject entities.

One thing looks clear: The era of ‘tickbox’ data transfers to any international jurisdiction that lacks an EU data adequacy agreement is toast.

Taking that further, any third country that lacks a comprehensive data protection framework akin to GDPR probably isn’t going to be able to sustain ‘seamless’ access to the European market for long, if at all — which means, yes, the US; but also China, India, and so on (a post-Brexit UK also looks dicey on the adequacy front given its penchant for surveillance overreach; though some of that has already been dialled back via the courts).

And even though there are now noises on both sides of the Atlantic about cooking up a ‘Privacy Shield 2‘, barring enlightened reform of US surveillance law — or the impossible flip-side of Europe tearing up its charter of fundamental rights — any such respawned instrument would soon follow its predecessors into legal history.

As we said last month, all this sums to a lot more work for lawyers. And right on cue law firms are talking up contractual risk reduction strategies to sell concerned data controllers a way forward.

Cash-strapped regulators are also going to find more work piled on their plates now they have unequivocal instruction not to look the other way at lawbreaking data transfer ‘business as usual’.

Pressure is being applied to regulators by EU lawmakers too who want to see more joint working to ensure harmonious application of major rulings across the bloc’s patchwork of data authorities. Businesses need clarity, is the common refrain. And the role of the EDPB — whose current duties include issuing guidance and promoting pan-EU cooperation and consistency of regulatory application — looks set to become increasingly pivotal as more of these cross-border cases and pinch-points flare up.

The EDPB will need to take on more of a leadership, decision-making role vs its customary talking shop, per Schrems. “They will have to become a proper legal entity that does proper legal decisions because they will be tested in court,” he argues. “So far they got away with more political statements and so on. In both directions. There’s some things that they put out that are just going way too far, which the GDPR does not provide for. And there are other things where they’re miles away from the basics of what the GDPR says. [Their output] will have to become more like a proper legal analysis — that says this is what you have to do now.”

Unsurprisingly, for a privacy activist who’s been petitioning regulators to uphold his fundamental rights for so many years — and now with two adequacy-crushing CJEU rulings that bear his name — Schrems expresses plenty of frustration at the DPAs’ performance to date.

After so much time and legal energy it’s amazing to think his original complaint against Facebook’s use of SCCs is still unresolved. And that’s just one of many he’s filed, having spun up noyb: A not-for-profit European digital rights group dedicated to strategic litigation to defend privacy.

“The other problem is that that the authorities locally then also have to enforce [EDPB guidance] because there’s still a lot of talk,” he says. “We have decisions that, I can’t name them publicly — but we have ‘in between’ decision from the Irish DPC where they literally say yeah that’s what the EDPB says but we have a different view and we’re just going to decide the opposite way. And they’re not technically bound by these guidelines but if structurally they’re not upheld in Member States then, yeah, nothing’s going to happen.”

noyb also has pending cases that have been sitting with DPAs for as much as 1.5 years without a key authority providing feedback — because “they simply don’t talk to each other”.

“I mean just in daily practice. We have cases that are pending — like the forced consent stuff — where the Germans said they now called them every month in Ireland and there’s simply no answer,” he adds. “And so it’s not working on such a childish, basic level.

“So the problem that we’re having is this whole cooperation system is just so fundamentally not working. It could work if everybody tries to pull in the same direction. But right now they are rather all pulling in different directions.”

What does Schrems believe will happen with his Facebook SCCs complaint now the CJEU has finally weighed in?

“I have no clue to be honest. We’re now planning to do more and more turning up the heat a bit,” he says, nodding to the 101 complaints just filed by noyb against the use of SCCs for Facebook Connect and Google Analytics data transfers. “Fundamentally it’s a question of whether the data protection authorities take themselves seriously or if they continue to be like ‘FAQs’ that are just like ‘blah, blah, we don’t really tell you anything’. And which of the DPAs are going to start to take some enforcement measures.”

“People complain about the US a lot and US companies not being compliant with EU law… But the reality is we’re simply not enforcing these laws. And it’s a fundamental European problem that we don’t do that,” he adds. “I’m usually joking in Austria; one Google penalty would buy us up to four high speed rail tunnels through the Alps!”

There has been one Google penalty since the GDPR began being applied in May 2018 — levied by France’s CNIL in early 2019. But Schrems argues the €50M fine was woefully low, pointing out Austria slapped a larger penalty on its postal service (€80M) for trying to calculate people’s political interests based on their location and age in order to run a direct mailing service. And it’s clear Google’s behavioral ad-targeting personal-data-sink goes a lot deeper than a spreadsheet to sell direct mailing.

“If you never really enforce the law, if you never really put out a penalty, if the maximum penalty even from the CNIL was €50M — which was nothing — then there’s no reason to wonder why [tech giants] don’t comply,” adds Schrems.

The Irish DPC has also sought to package product launch delays as annual-report-worthy enforcement wins. But Schrems argues such stuff “fundamentally underestimates their power”. He also notes that noyb has instigated legal action against the DPC “for being inactive”, as he puts it.

“They’re oftentimes more happy to write a press release than to actually take the law and take the options that they have on the law and go for it,” Schrems adds, discussing the problem of EU DPAs generally not feeling willing or able to enforce. “That’s the reason why we’ve tried to push them with these complaints, the 101 complaints. Basically they can’t say that they haven’t a case on their table anymore.”

He likens the impact on Europeans’ fundamental rights of so much regulatory inaction as akin to having the right to vote but without access to a polling station most of the time.

“That’s a bit of how we do privacy,” he suggests. “And that’s a part of what we’re trying to do at noyb; just dig into that and just see, you know, there is a law, you breached it, now you pay for it. Because unless we actually push for that structurally, and bit by bit, we’re just going to be in this endless debate about privacy for the next 30, 40 years.

“I’m always telling myself it’s a bit normal because when we had the first time that we talked about workers’ rights — it still is a 100+ years ongoing debate about actually getting paid what your collective, bargaining agreement says. It’s not like any of these problems are done tomorrow or done forever but here the gap between reality and law is just so huge — and even huge companies just fundamentally do not comply — and that’s a bit exceptional. Because in other areas they at least pretend to comply. Or somehow comply if they’re a larger company with some reputation.”

Of course even massive financial penalties can amount to a parking ticket for tech giants. Witness Facebook’s smiles-all-round $5BN FTC settlement. Or Google’s $5BN antitrust fine for a still dominant Android OS. But Schrems’ point is you have to actually have functioning institutions issuing penalties to stand any chance of tackling such massive rights asymmetries. And, well, a law that’s not enforced is like a footpath no one walks; soon enough there’s weeds growing over it and pretty quickly you couldn’t even walk it if you tried.

“We’re not going to police the world by having a DPA behind each bush and ogling each click that everybody does. But if they, in general, have an enforcement pressure that companies have the feeling that ok if I don’t comply, bit by bit, I’m going to get caught for something… It’s a bit like with traffic,” says Schrems. “You know I’m not a fan of having a speeding camera around every corner but if once in a while you get a speeding ticket you kind of realize that going 160 on an autobahn is not a good idea and it generally keeps people to drive at 140 if 130 is legal. It keeps it somehow at a format that is somehow acceptable — and that’s totally missing in the privacy world.”

For now, the enforcement gap is being challenged by not-for-profits like noyb. It’s also increasingly viewed as an opportunity by class action style litigation funders — hoping to profit off of population-scale damages even if regulators won’t.

Schrems says noyb has managed to attract a crowdfunded annual budget of around €600k-€700k at this point — “all donated money for doing the job that regulators are actually paid to do” — although he’s recently been running ads on social media to try to get it to full target funding. “Technically noyb shouldn’t exist,” he jokes.

Clearly, though, Schrems has tapped into an appetite among Europeans for someone to champion their rights.

After years of regulatory inaction that has allowed data-mining giants to exploit people’s privacy without any meaningful consequences — sewing up the attention economic in the process — there’s a vacancy for privacy heroes to tackle the sorts of abuses Schrems and his team are worried about. Problems regulators have failed historically to act on, and which Europeans are still waiting for action on. (A two-year Commission review of GDPR in June acknowledged a lack of uniformly vigorous enforcement.)

“Right now we’re looking into a lot of the data brokers on the advertisement stuff,” says Schrems, when asked about his biggest privacy concern. “What’s kind of interesting in some countries — not all — the credit ranking agencies and what they do and why they think they can have data on every European and their financial situation without ever having consent or anything. So there’s tonnes of stuff that we’re looking on right now. I’m luckily not involved in all of it at the same time anymore.”



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Facebook News to expand internationally to the U.K., Germany, France, India and Brazil

Facebook News, the social network’s dedicated news section launched to U.S. audiences in June, is soon expanding to international markets. The company announced today it plans to accelerate its plans to bring the product to non-U.S. markets, including the U.K., Germany, France, India and Brazil, within the time frame of six months to a year.

As in the U.S., Facebook says it’s committed to paying news publishers in the new markets for the content made available in the Facebook News product. However, it notes that the experience may not be exactly the same as it is in the U.S., in other ways.

“Consumer habits and news inventory vary by country, so we’ll work closely with news partners in each country to tailor the experience and test ways to deliver a valuable experience for people while also honoring publishers’ business models,” explained Campbell Brown, Facebook VP of Global News Partnerships, in an announcement detailing Facebook’s plans.

As the product expands in these international markets and beyond, the company will face various new laws and regulations that require tech firms like Facebook to pay for news. In Australia, which was not listed as one of the new destinations, Facebook and Google will both have to pay for news content under a recently launched system. Similar laws are being enacted in the EU, as well. France, for example, was the first of the European Union Member States to push Google to pay for reuse of news snippets in Search and Google News, as part of a law that requires tech companies to pay publishers.

Facebook News’ planned launch in that country seems to indicate the company has managed to successfully negotiate with regulators.

The Facebook News product itself is still too new to pass judgement on at this time, as it’s only been available for a couple of months to all in the U.S. But Facebook, it should be noted, has had a rocky history with news distribution on its platform before its launch of Facebook News.

Years ago, Facebook had offered a short list of trending stories across the network. But when it fired the editors who curated that section, Facebook’s algorithms began posting fake news to the list. Facebook finally removed the feature in June 2018.

The company also tried to serve publishers over the years, with mixed results. It once pitched the concept of “Instant Articles” that loaded quickly in Facebook, but restricted advertising, subscriptions and the recirculation modules publishers relied on, leading many to abandon the feature. And it once pushed the “shift to video,” but had inflated its video metrics. When Facebook pulled back on paying publishers, some news businesses were wiped out. Also in 2018, Facebook announced it would deprioritize the distribution of news posts in its News Feed in favor of personal updates from friends and family, shrinking referrals to news outlets.

In more recent years, Facebook’s role in the spread of fake news, propaganda, disinformation and other un-fact-checked content has been brought to light. Unfortunately, any changes Facebook makes at this point may be too late to address the underlying issues. For example, by the time Facebook decided to ban some QAnon groups and accounts earlier this month, the conspiracy movement had become a part of the mainstream consciousness. Last May, the FBI had even flagged that conspiracy theory-driven extremists, including those who believe in QAnon, were now a domestic terrorism threat.

Facebook News, then, has a big battle ahead. It’s not just the company’s latest effort to woo publishers who have been burned repeatedly by Facebook’s efforts, it also serves as the company’s latest solution to the growing misinformation problem.

The news section, programmed by journalists, today requires that publishers qualify for inclusion by having a significantly large audience and abiding by integrity standards. Facebook claims to look for negative signals, like if the content gets flagged by fact-checkers or if it includes clickbait, engagement bait or use of scraped content. But elsewhere on the social network, Facebook takes a different approach to misinformation. It had been at the same time relaxing its rules around misinformation for several high-profile conservative pages, leading to questions about its overall news judgement.

At launch, Facebook News had over 200 general news publishers and thousands of local and regional publications in the U.S.

Today, the company says its plans are to also grow Facebook News in the U.S., in addition to bringing the product to new markets. It will focus more specifically on growing engagement with Facebook News in the U.S.

Facebook also claims that over 95% of the traffic Facebook News delivers to publishers is incremental to the traffic they already get from News Feed.



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