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TikTok bans videos of Trump inciting mob, blocks #stormthecapital and other hashtags

For obvious reasons, Trump doesn’t have a TikTok account. But the President’s speeches that helped incite the mob who yesterday stormed the U.S. Capitol will have no home on TikTok’s platform. The company confirmed to TechCrunch its content policy around the Capitol riots will see it removing videos of Trump’s speeches to supporters. It will also redirect specific hashtags used by rioters, like #stormthecapitol and #patriotparty, to reduce their content’s visibility in the app.

TikTok says that Trump’s speeches, where the President again reiterated claims of a fraudulent election, are being removed on the grounds that they violate the company’s misinformation policy. That policy defines misinformation as content that is inaccurate or false. And it explains that while TikTok encourages people to have respectful conversations on subjects that matter to them, it doesn’t permit misinformation that can cause harm to individuals, their community or the larger public.

A rioting mob intent on stopping democratic processes in the United States seems to fit squarely under that policy.

However, TikTok says it will allow what it calls “counter speech” against the Trump videos. This is a form of speech that’s often used to fight misinformation, where the creator presents the factual information or disputes the claims being made in another video. TikTok in November had allowed counter speech in response to claims from Trump supporters that the election was “rigged,” even while it blocked top hashtags that were used to promote these ideas.

In the case of Trump’s speeches, TikTok will allow a user to, for example, use the green screen effect to comment on the speech — unless those comments support the riots.

In addition, TikTok is allowing some videos of the violence that took place at the Capitol to remain. For example, if the video condemns the violence or originates from a news organization, it may be allowed. TikTok is also applying its recently launched opt-in viewing screens on “newsworthy” content that may depict graphic violence.

These screens, announced in December, appear on top of videos some viewers may find graphic or distressing. Videos with the screens applied are already eligible for TikTok’s main “For You” feed, but may not be prohibited. When viewer encounters a screen, they can just tap a button to skip the video or they can choose to “watch anyway.” (It could not provide any example of the screens in use, however.)

Anecdotally, we saw videos that showed the woman who was shot and killed yesterday appear on TikTok and then quickly disappear. But those we came across were from individual users, not news organizations. They were also not really condemning the riot — they were just direct video footage. It’s unclear if the specific videos we saw were those that TikTok itself censored or if the user chose to remove them instead.

Separately from graphic content, TikTok says it will remove videos that seek to incite, glorify, or promote violence, as those also violate its Community Guidelines. In these cases, the videos will be removed as TikTok identifies them — either via automation or user reporting.

And, as it did in November, TikTok is proactively blocking hashtags to reduce content’s visibility. It’s now blocking tags like #stormthecapitol and #patriotparty among others, and redirects those queries to its Community Guidelines. There are currently redirections across dozens of variations of those hashtags and others. The company doesn’t share its full list in order to protect its safeguards, it says.

TikTok had previously blocked tags like #stopthesteal and #QAnon, in a similar proactive manner.

We should point out that for all Twitter’s posturing about safety and moderation, it allowed Trump to return to its app, after a few key tweets were deleted. And it has yet to block hashtags associated with false claims, like #stopthesteal, which continues to work today. Facebook, on the other hand, banned Trump from Facebook and Instagram for at least two weeks. Like TikTok, it had previously blocked the #stopthesteal and #sharpiegate hashtags with a messages about its Community Standards. (Today those searches are erroring out with messages that say “This Page Isn’t Available Right Now,” we noticed.)

TikTok’s content moderation efforts have been fairly stringent in comparison with other social networks, as it regularly hides, downranks, and removes users’ posts. But it’s also been accused of engaging in “censorship” by those who believe it’s being too aggressive about newsworthy content.

That’s led to users finding more creative ways to keep their videos from being banned — like using misspellings, coded language or clever editing to route around TikTok policies. Other times, creators will simply give up and direct viewers to their Instagram where their content is backed up and less policed.

“Hateful behavior and violence have no place on TikTok,” a TikTok spokesperson told TechCrunch, when we asked for a statement on the Capitol events. “Content or accounts that seek to incite, glorify, or promote violence violate our Community Guidelines and will be removed,” they added.

 

 



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Daily Crunch: Facebook bans Trump for two weeks

Online platforms take action against President Trump, Lenovo tries out a swiveling screen and Roblox raises $250 million. This is your Daily Crunch for January 7, 2021.

The big story: Facebook bans Trump for two weeks

After a pro-Trump mob stormed the U.S. Capitol yesterday, a number of online platforms moved to suspend accounts connected to the outgoing president.

For example, Twitter locked Trump’s account for 12 hours after he posted several (subsequently deleted) tweets repeating his unsubstantiated claims of election fraud and expressing support for the rioters (while also calling for an end to violence). Twitch also disabled his channel until the end of his term and Shopify pulled down stores tied to the president and his campaign.

But the most notable move came from Facebook, which banned Trump from both Facebook and Instagram for “at least the next two weeks,” until the end of his term. Mark Zuckerberg wrote that this was necessary due to the “use of our platform to incite violent insurrection against a democratically elected government.”

The tech giants

Waymo is dropping the term ‘self-driving,’ but not everyone in the industry is on board — Alphabet-owned Waymo will no longer use the term “self-driving” to describe its technology.

Lenovo’s new all-in-one has a swiveling screen, because sure, why not? — When it comes to staid product categories, why not try something weird?

Samsung simplifies with a lower-priced premium Chromebook — Samsung just dropped what’s almost certainly one of its biggest pieces of news for CES, with the arrival of the Galaxy Chromebook 2.

Startups, funding and venture capital

SoFi to go public in merger with Chamath Palihapitiya’s newest SPAC — The deal, confirmed by SoFi, would value the fintech company at $8.65 billion.

Roblox raises at $29.5B valuation, readies for direct listing — Roblox is now one of the world’s most valuable private companies in the world.

Local news app News Break raises $115M — CEO Jeff Zheng said there’s “strong user demand” for local news but “weak supply.”

Advice and analysis from Extra Crunch

Decrypted: How bad was the US Capitol breach for cybersecurity? — The breach will likely present a major task for Congress’ IT departments.

The tech-powered wave of smart, not slow, tutoring sessions — While starting a tutoring marketplace is easy, scaling is often where the troubles begin.

With 5 new unicorns in first week of 2021, are we in for a stampede this year? — The pace at which new unicorns are being announced feels incredibly rapid.

(Extra Crunch is our membership program, which aims to democratize information about startups. You can sign up here.)

Everything else

Hopin might be the fastest growth story of this era — The Equity team discusses Hopin’s acquisition of livestreaming company StreamYard.

Elon Musk has a new title: world’s richest person — He reached the pinnacle Thursday thanks to Tesla’s skyrocketing share price, along with a substantial pay package.

Remembering TechCrunch Japan’s Hirohide Yoshida (1971-2020) — On New Year’s Eve, TechCrunch Japan’s Editor-in-Chief Hirohide Yoshida passed away at age 49.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 3pm Pacific, you can subscribe here.



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Mark Zuckerberg announces Trump banned from Facebook and Instagram for ‘at least the next two weeks’

Facebook CEO Mark Zuckerberg has announced via his platform that Donald Trump will be blocked from using both Facebook and Instagram “for at least the next two weeks until the peaceful transition of power is complete.” The company blocked his accounts temporarily on Wednesday following Trump’s posting of content that incited his followers to violence, but now Zuckerberg says the ban is extended “indefinitely,” extending at least until Biden takes over as president.

Both Facebook and Instagram removed Trump’s video post yesterday, in which the president called for rioters who laid siege to the Capitol building in Washington to go home — but in which he also said “we love you” to the same violent terrorists. They followed that action with a 24-hour account lock, preventing Trump from posting via his Facebook and Instagram accounts during that period.

Zuckerberg acknowledges that Trump content has in the past been labeled or removed when found to violate its policies, but that he had been allowed up until now to “use our platform consistent with our own rules.” He says that has now changed, due to “use of our platform to incite violent insurrection against a democratically elected government.”

There’s a lot of careful, heavily PR’d language doing heavy lifting here — Zuck is careful to say that use until now has lined up with the platform’s rules in place, and not instead been an exception to them, and he’s also careful not to say Trump has directly incited violent insurrection in leaving an actor out of that particular sentence. Still, this is the strongest action by far from the platform to date to limit Trump’s access.

Facebook’s decision to suspend the president’s account, even temporarily, is a shocking reversal from its longstanding attitude toward the world leader. Of course, that leader only remains in power for a few more days. With Trump out on January 20, Facebook will be dealing with President-elect Joe Biden and a Congress and administration very interested in imposing regulations on its business.

Historically, Facebook has been very permissive of Trump’s bad behavior on the platform, perhaps most famously when it did nothing to the president’s account after he called for state violence against racial justice protesters. Trump’s phrasing, “when the looting starts, the shooting starts,” echoed the same statement famously made by a racist Miami police chief in the 1960s.

That situation alone plunged Facebook into internal turmoil, as employees pushed back against the company’s attitude toward Trump. Yesterday, BuzzFeed News reported that Facebook shut down internal conversations about the Trump supporters who staged an insurrection at the Capitol, freezing comment threads calling for Trump to be removed from the platform.

Throughout his administration, Facebook has gone out of its way to accommodate Trump’s use of the platform. In 2019, facing pressure to take a more principled stance, Mark Zuckerberg struck a defiant pose in a grand speech at Georgetown, doubling down on the idea that Facebook had no responsibility to remove dangerous political content.

“We can either stand for free expression… or we can decide the cost is simply too great,” Zuckerberg said. “We must continue to stand for free expression.”

Here’s the full post from Zuckerberg:

The shocking events of the last 24 hours clearly demonstrate that President Donald Trump intends to use his remaining time in office to undermine the peaceful and lawful transition of power to his elected successor, Joe Biden.

His decision to use his platform to condone rather than condemn the actions of his supporters at the Capitol building has rightly disturbed people in the US and around the world. We removed these statements yesterday because we judged that their effect — and likely their intent — would be to provoke further violence.

Following the certification of the election results by Congress, the priority for the whole country must now be to ensure that the remaining 13 days and the days after inauguration pass peacefully and in accordance with established democratic norms.

Over the last several years, we have allowed President Trump to use our platform consistent with our own rules, at times removing content or labeling his posts when they violate our policies. We did this because we believe that the public has a right to the broadest possible access to political speech, even controversial speech. But the current context is now fundamentally different, involving use of our platform to incite violent insurrection against a democratically elected government.

We believe the risks of allowing the President to continue to use our service during this period are simply too great. Therefore, we are extending the block we have placed on his Facebook and Instagram accounts indefinitely and for at least the next two weeks until the peaceful transition of power is complete.

And a post from Instagram lead Adam Mosseri:

Meanwhile, Twitter on Thursday revealed that Trump has complied with its requirement to delete three offending tweets before reinstating access to his locked account on that platform — meaning Trump will regain access to his account 12 hours from the time of deletion, or later on Thursday.

Developing…

 



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YouTube will start penalizing channels that post election misinformation

YouTube just announced that channels publishing “false claims” about the U.S. presidential election will be penalized with a strike, which would temporarily suspend them from posting videos.

If you’re wondering why it took this long, YouTube announced last month (a full month after the presidential election, but right after the “safe harbor” deadline for audits and recounts) that it would remove videos alleging widespread fraud or errors in the election. However, there was a grace period during which videos would be removed without additional penalty to the account.

YouTube says that grace period was supposed to expire on January 21, after Inauguration Day. But since the election results were certified early this morning, after a pro-Trump mob stormed the Capitol, the Google-owned video platform says it’s ending the grace period now.

YouTube also says it has already removed “thousands of videos that spread misinformation claiming widespread voter fraud changed the result of the 2020 election, including several videos President Trump posted to his channel.” That includes taking down a video Trump posted yesterday in which he told rioters, “Go home, we love you. You’re very special.”

The penalties for a strike differ depending on the number of offenses. A first strike results in a one-week suspension of the ability to post videos or livestreams, edit playlists or share other content on YouTube. If an account gets a second strike in a 90-day period, they’ll be suspended for two weeks, with a third strike resulting in permanent removal.

A Google spokesperson provided the following statement on the changes:

Over the last month, we’ve removed thousands of videos that spread misinformation claiming widespread voter fraud changed the result of the 2020 election, including several videos that President Trump posted yesterday to his channel. Due to the disturbing events that transpired yesterday, and given that the election results have been certified, any channel posting new videos with these false claims in violation of our policies will now receive a strike, a penalty that temporarily restricts uploading or livestreaming.  Channels that receive three strikes in the same 90-day period will be permanently removed from YouTube.

 



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Snapchat locks President Donald Trump’s account

Snapchat locked President Donald Trump’s account after pro-Trump rioters stormed the United States Capitol. A Snap spokesperson confirmed to TechCrunch that the action was taken on Wednesday and added that the company will monitor the situation closely before re-evaluating its decision.

This is not the first time Snap has taken action against Trump’s account over concerns about dangerous rhetoric from the president. In June, it announced content from Trump’s Snapchat would no longer be promoted in its Discover tab, and would only be visible to users if they subscribe to or search for it.

In a blog post published shortly before Snap announced its decision, co-founder and chief executive officer Evan Spiegel said that Snapchat “simply cannot promote accounts in America that are linked to people who incite racial violence, whether they do so on or off our platform.”

Unlike many other social media platforms, Snapchat was created for users to communicate with friends instead of a wider audience, the Snap spokesperson said. It has focused on making it harder to spread misinformation by relying on moderated and vetted content. For example, the Discover tab only features content from editorial partners like Reuters and other news organizations.

Twitter also locked Trump out of his account after forcing the removal of three tweets, but that action may last for only 12 hours. Facebook and Instagram locked Trump out of posting for 24 hours and blocked the #StormTheCapitol hashtag.

Many activists are calling for Twitter and Facebook to make their bans permanent, with ethics organization Accountable Tech tweeting that “the violent assault on the Capitol today has been heartbreaking, but not entirely unexpected. Sadly, Twitter and Facebook’s preparedness and response has been wildly inadequate. Simply labeling incitements of violence is not enough.”



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State Department reportedly orders diplomats to stop posting on social media after US Capitol riots

The State Department ordered diplomats to stop posting on social media after pro-Trump rioters stormed the United States Capitol, reports CNN, citing three diplomatic sources. Diplomats overseas were also told by the under secretary for public affairs to remove scheduled content for Facebook, Hootsuite and Twitter until told otherwise, and that planned social media posts from the State Department’s main accounts were also being suspended.

According to CNN, diplomats are usually only told to pause social media posts after a terrorist attack or major natural disaster.

As of late Wednesday evening in the United States, the main State Department Twitter account had only retweeted a thread by Secretary of State Michael Pompeo in which he said “the storming of the U.S. Capitol today is unacceptable.”

So far, the official Instagram accounts of the State Department and Pompeo and the State Department’s YouTube have made no posts after the rioting at the Capitol, while the State Department’s Facebook page has a post repeating Pompeo’s Twitter thread.

TechCrunch has contacted the State Department for comment.

Social media platforms scrambled to react after an extraordinary and terrifying day of violence that resulted in the deaths of four people. Rioters breached the Capitol early Wednesday afternoon, as electoral votes were being counted, forcing lawmakers to evacuate (the joint session was later reconvened).

On Wednesday afternoon, Twitter required the removal of three of President Donald Trump’s tweets and locked his account for 12 hours, before stating that he would be permanently suspended for future violations of its Civic Integrity policy. Facebook and Instagram announced that the president would be barred from posting to his accounts for 24 hours and began blocking content posted to the #StormTheCapitol hashtag.



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Twitter will reinstate Trump’s account following his deletion of tweets

A Twitter spokesperson has confirmed with TechCrunch this morning that Trump has deleted three tweets that led to the temporarily suspension of this account last night.

Twitter locked the account pending deletion of the offending tweets on Wednesday following the riot and siege of the Capitol building in Washington, D.C., and said that the suspension would remain in place so long as the tweets were not removed, and that any further violation of its rules could result in an actual permanent account suspension for Trump.

The President’s account is to remain lock 12 hours after his deletion of the tweets (seen below). While we don’t have exact timing on when the countdown started, he has yet to tweet from the account. The account also still bears the warning that, “this Tweet is no longer available because it violated the Twitter Rules.”

While Trump has previously enjoyed the benefit of a rule Twitter put in place that allowed a special exemption for content that would normally violate its terms of service, but that it would allow to remain in the interest of public access in cases where it comes from accounts with a significant public interest component, like Trump’s while he’s occupying the office of U.S. President.

The three tweets that finally proved a bridge too far for Twitter included a video posted by Trump that called for an end to the violence on Capitol Hill, but that also said “We love you, you’re very special” to the terrorists taking part in the action. The other two included statements that falsely suggested the legitimate results of the most recent U.S. presidential election were somehow fraudulent, including one that suggested the terrorist actions in Washington that resulted were somehow justified.

It’s worth noting that Twitter didn’t actually deleted the offending tweets; the company generally has a policy of removing tweets that violate its terms from public view, and notifying the offending account that they must be deleted by the account holder themselves in order to re-instate the ability to actively use the account.

While Trump does not have access to his own official Twitter account, his deputy chief of staff Dan Scavino posted a statement early Thursday morning about the Electoral Certification process, which was completed in the early hours. The statement again included inciting language falsely disputing the election results, but remains available and untouched by any of Twitter’s flagging measures.

Until this week, most anticipated that Trump would continue to enjoy protections that come with his political status. Yesterday’s move marked a shift for Twitter, but there remains a major question around his status in the remaining two weeks of his Presidential term. Facebook, meanwhile, has taken the opposite action, altogether banning Trump from its platform, for “at least the next two weeks.”



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